Shipping policy
📦 Shipping Policy — Shopzi
At Shopzi, we aim to deliver your orders quickly, safely, and reliably.
🚚 Order Processing
- Orders are processed within 1–3 business days after confirmation
- Orders are not processed or shipped on Sundays or public holidays
- You will receive an order confirmation and shipping update via email/SMS
⏱️ Delivery Time
We currently deliver across India.
- Estimated delivery time: 7–10 business days
- Delivery time may vary depending on:
- Your location
- Product availability
- Courier delays or unforeseen circumstances
👉 Please note: Delivery timelines are estimates, not guarantees.
💰 Shipping Charges
- Free shipping on most orders (if applicable)
- Any shipping charges will be clearly shown at checkout
📍 Order Tracking
- Once your order is shipped, you will receive a tracking link
- You can track your order status in real time
📦 Delivery Partner
We use trusted logistics partners (including Dropdash) to ensure safe and timely delivery.
❗ Delays
While we aim to deliver within the estimated time, delays may occur due to:
- High order volume
- Weather conditions
- Logistics issues
In such cases, we appreciate your patience and understanding.
🚫 Incorrect Address / Failed Delivery
- Please ensure your address and contact details are accurate
- If a delivery fails due to incorrect details, we are not responsible for delays or losses
📩 Need Help?
If you have any questions about your shipment:
📧 Email: support@shopzi.shop
🕒 Response time: 24–48 hours
⚠️ Important Notes
- Orders once shipped cannot be canceled
- Delivery timelines may be extended during sales or festive seasons
- We do not guarantee exact delivery dates